Let The Happiness Index Help You with Our Customer Satisfaction Survey Software

Powerful customer feedback tool designed around your business.

Identify how well you are performing at pitches and all the way through your customer’s lifetime journey with your company. Listen and respond to feedback and prevent issues from escalating quickly. Monitor customer experiences and work to keep your clients loyal and happy.


  • Tailor questions to your areas of focus – we’ll help you at every step.
  • Measure success of new initiatives or changes over time.
  • Use filters to slice and dice your results and provide the bespoke reporting you need.
  • Implement your surveys with ease and allow your users to remain anonymous if you wish to.
  • Increase response rates using our email, web and app based surveys.

– Case Study –

Find out how Canterbury Christ Church University used The Happiness Index to measure and improve their student experience.

Read our success stories

Intuitive analytics to keep you on the pulse of customer satisfaction.

Gather intelligence fast with hot spot, trend and comment analysis features.

A bespoke, ongoing, simple measurement tool that’s easy to implement and can integrate with your other systems through our open API.

– Our Blog –

Find out more about the business benefits of improving customer and employee engagement.

Read more

A human touch – dedicated UK support .

Our engagement specialists will help you get the most from the tool and your data every step of the way. Get in touch to find out how we can support your people

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Pricing bespoke to you

Our pricing is designed to be accessible for all, from companies of 50 people all the way up to large international organisations with tens of thousands of employees. Priced on a per user basis, you pay only for what you need. Please contact us for a tailored quote.

Get a quoteBook a free demo