Effective teamwork

5 critical predictors of effective teamwork

Chris Caldwell Best Practice

For today’s organisation, teams have become the basic and fundamental unit through which work is carried out. Organisations and their people will perform better when everyone works together as a team towards an aligned goal. In commercial environments, top management teams will often make decisions at a strategic level which influences …


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Matt Stannard Our News

About The Happiness Index The Happiness Index is a business intelligence tool that helps organisations to gather real-time feedback from their employees. We help businesses understand how their people feel, what is working for them, what could be improved, and how to prioritise changes for maximum impact. Employee engagement is a mega-trend in HR, and we …

eNPS improving your score

eNPS – What is it and how can you improve it?

Roma Varma Best Practice

Employee Net Promoter Scores (eNPS) is a method for measuring employee loyalty and satisfaction. It is the in-house alternative to Net Promoter Scores – which is a method of measuring customer loyalty. To gauge your eNPS you will ask your employees a single question – e.g. “How likely are you …

Engagement survey considerations

Key considerations when running an engagement survey

Jaki Barnett People Analytics

When it comes to running surveys on your clients or employees it is hard to find the right balance between rigorous methodology/statistics and valuable business insight. This article will highlight the key factors to consider when designing and executing your survey programme. When running a survey, be it for clients …

system integration

The benefits of an integrated system – How our tech can help

Tony Latter Best Practice

System integration is becoming more important due to the increasing advances in automation technology, and the associated need to simplify processes for easier management. An integrated system will streamline your processes, reduce costs and ensure efficiency. Why integration is important Businesses can struggle when it comes to managing the ever-expanding …

Onboarding expert tips

Onboarding – What is all the fuss about?

Penny Daniels Best Practice

There is so much literature and so many differing opinions on onboarding. There also seems to be some confusion around what it actually means. According to the Dictionary, it is “the process of integrating a new employee into an organization…” But how long should this last? A lot of organisations …

Alternate uses for Pulse Surveys

Alternate uses for Pulse Surveys

Tony Latter Best Practice

Traditionally people will use pulse surveys to send out strategic engagement programmes that will help them to generate insights from their people, so they can understand the sentiment of their organisation. Whilst this is key if you want to boost engagement, culture and productivity – it is only scratching the …