We live in a world where the future is increasingly shrouded in uncertainty and external factors can affect business.
It is not only external factors that can cause turbulence – mergers and acquisitions, senior appointments, cutbacks and relocations will impact on your organisation and its people. Business leaders need to effectively guide staff through periods of change.
There are 5 key areas to focus on:
- Vision: A clear vision provides your people with guidance and clarity around the company’s long–term goals. Having universal clarity on your organisational vision provides a constant source of guidance and motivation – it will also create cultural alignment in the process.
- Feedback: Feedback is a cornerstone of effective communication. By gathering regular feedback through pulse surveys – you will have instant intelligence to help you gauge the culture, sentiment and happiness of your organisation. This will highlight what to stop, start, change and continue to ensure everyone is pulling in the same direction.
- Communication: To effectively communicate with your team, you need to be open to speaking with them whenever possible. It can be difficult to find the time for everyone, so create the systems for them to be able to contact you as well.
- Identifying role models: It can be easy to burden yourself with all the responsibility to lead people through change. Instead, think about identifying others as great role models too. The load can then be shared and more people will feel empowered.
- Leadership & Guidance: Change management theory tells us that people go through the process at their own pace. Determine how your people are feeling and tailor your approach for everyone.